FAQ
Frequently Asked Questions (FAQs)
Welcome to our FAQ page! Below are answers to some of the most common questions we receive. If you have any other queries, feel free to contact us at +91 8901288886 — we’re happy to help.
1. What does Yaviba Enterprises do?
We specialize in sourcing and supplying a wide range of high-quality products directly from trusted manufacturers in China and Japan, including electronics, home essentials, personal care items, tools, and more.
2. Can I place bulk or wholesale orders?
Absolutely! We welcome both bulk and wholesale orders. If you’re a retailer or business owner looking for large quantities, get in touch with us directly for custom pricing and product catalogs.
3. Are your products original and authentic?
Yes. We source our products directly from verified suppliers in China and Japan. Every item goes through a strict quality check process before it reaches you.
4. Do you offer doorstep delivery?
Yes, we provide pan-India doorstep delivery through reliable courier and logistics partners. Delivery times may vary depending on your location and product availability.
5. How long does delivery take?
Delivery usually takes 5–10 business days, depending on the product type and your location. Some customized or bulk orders may take longer — we’ll inform you in advance in such cases.
6. What are the payment methods you accept?
We accept:
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UPI / Google Pay / PhonePe
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Bank Transfers (NEFT/IMPS)
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Cash on Delivery (selected locations only)
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Paytm and other wallets (on request)
7. Do you offer product warranty or support?
For most electronic products, we offer a limited warranty, depending on the manufacturer’s terms. For any support-related queries, our team is available to assist you.
8. Can you source a specific product on request?
Yes! If you need a particular product that’s not listed, we offer custom sourcing services. Share your requirements and we’ll get back to you with availability and pricing.
9. Where is Yaviba Enterprises located?
We are based in India and operate pan-India. Our primary focus is importing from China and Japan and delivering directly to customers and businesses across the country.
10. How do I contact your support team?
You can reach us through:
📞 Phone/WhatsApp: +91 8901288886
📧 Email: yavibaenterprises@gmail.com
🕘 Support Hours: Monday to Saturday, 10:00 AM – 7:00 PM
Still have questions?
Call us today at +91 8901288886 and we’ll be happy to assist you!